Contact Us below and tell us your nickname.
Click on the button "Send me a new password".
Make sure you check your email's JUNK or SPAM folder.
Still can't find password? Contact us below.
Did you type your email incorrectly the first time?
Contact us below and tell us your nickname.
Click on Contact Us below and tell us the order number(s) that you received in the payment confirmation email.
Make sure you tell us the email of your Pou: click on the top-right icon > Account
Top-right Pou icon > Account > Nickname > Change
Top-right Pou icon > Account > Password > Change
Click on the small top right POU icon:
Through level up, achivement or coins.
On old device: Tap on the top-right icon > Account > Log Out
On new device: log in with same email
Contact us below and tell us the email of your Pou.
Usually 2 to 3 weeks after the last one. (Apple needs time to verify each update)
Go to top-right Pou icon > Settings > Game Colors and select the best ones for you.
Make sure that the Micro is not "Off".
Also if you have iPhone or iPad, please go to iOS Settings > Pou then enable Microphone
Or if you have an Android phone or tablet, please go to Settings > Apps > Pou > Permissions then Enable Microphone
If you still have a problem, Contact Us (Bug) and tell us what phone or tablet you have.
In the app, tap on the top-right icon > Account > Delete Pou & Account. This will permanently delete your email, nickname, password and Pou from our server.
Contact us below ^_^